Frequently Asked Questions

Our products are made from high-quality, durable materials that have been carefully selected to combine style and comfort. We place great importance on sustainable fabrics that meet our quality standards.

To maximize the life of our clothing, we recommend following the care instructions on the label. Wash the garments at low temperatures and avoid tumble drying to maintain shape and color.

Yes, we package our products in the most environmentally friendly way possible. Our packaging is made from recyclable materials and is designed to be reused.

If your order has not yet been shipped, you can contact our customer service to make changes. Unfortunately, once the order has been shipped, adjustments are no longer possible.

We accept a variety of payment methods, including credit cards, PayPal, and other local payment options displayed during checkout.

Yes, after completing your order you will receive a confirmation email with all the details. If you do not receive it, please check your spam folder or contact our customer service.

Delivery time is usually 3-5 working days, depending on your location and item availability. In case of delays, we will inform you immediately by email.

Yes, once your order has been dispatched, you will receive an email with a tracking number. You can use this to view the status of your delivery online at any time.

If you are not at home when the delivery is made, your package will either be left in a safe place or another delivery attempt will be made. You can also provide an alternative delivery address if that is more convenient for you.