Frequently Asked Questions

Our products are made from high-quality, durable materials that have been carefully selected to combine style and comfort. We place great importance on sustainable fabrics that meet our quality standards.

In our care instructions you will find useful information on how to treat your favorite styles.

To maximize the lifespan of our clothing, we recommend following the care instructions on the label. Wash garments at low temperatures and avoid tumble drying to maintain shape and color.

We package our products in the most environmentally friendly way possible. Our packaging is made from recyclable materials and is designed to be reusable. We reuse our shipping packaging whenever possible.

Unfortunately, once the order has been shipped, adjustments are no longer possible.

We accept various payment methods, including credit cards, PayPal, ApplePay, GooglePay ShopPay and other local payment options displayed at checkout.

Yes, after completing your order you will receive a confirmation email with all the details. If you do not receive it, please check your spam folder or contact our customer service.

Delivery within Germany is typically 2-5 business days, depending on your location and item availability. Shipping to other European countries can take up to 8 days. We will notify you immediately by email of any delays.

Yes, once your order has been dispatched, you will receive an email with a tracking number. You can use this to view the status of your delivery online at any time.

If you are not at home when the delivery is made, your package will either be left in a safe place or another delivery attempt will be made. You can also provide an alternative delivery address if that is more convenient for you.